Education for Negotiation
Mya, suffering from nausea, vomiting and abdominal pain was rushed to the emergency room for food poisoning. She was surprised when she received a very high bill, and was extremely concerned whether the charges were correct. Mya also wanted to know if there was any way to negotiate a reduction for the amount owed. The Patient Advocate at The Purple Card® worked with Mya and verified the charges were correct, then offered several strategies for Mya to negotiate a lower amount with the provider.
Mya was extremely pleased with the outcome and stated:
“I wanted you to know how impressed I was by The Purple Card® and their level of service. My Patient Advocate went above and beyond the call of duty. I very much appreciated the education and savings she provided! “