Our Patient Advocates are like…
- An Encyclopedia – know and explain complex insurance terminology
- A Mama Bear – not afraid to GROWL at anyone who tries to fleece our members
- Aspirin – relieves those headaches caused by complicated bills and insurance statements
- A Bank – save member’s time and money by auditing claims
- A Referee – make sure everyone plays by the rules so members are protected
- A Teacher – help member’s understand their benefit options so they can maximize health care dollars
The Purple Card® Patient Advocates work until issues are resolved and follow-up whenever necessary to make sure our members get the most out of their healthcare benefits.