Advocacy in Action | Resolving Unexpected Bills
Maria got a bill that was not expected…over $300 not expected! She checked her accounts and could not find anything showing that her insurance processed that service. To make matters worse, the provider notified her that her coverage had terminated!
The Purple Card to the rescue! Her dedicated Patient Advocate got in touch with her provider. This caused the bill to be reprocessed and stopped the billing attempts till resolved. Maria was quite relieved that she was not going to have to pay over $300!
You are so super awesome! And you will never know just how much I appreciate everything you do for me!