Advocacy in Action | Dentist Billing Refund

A member knew that something wasn’t right with how her dentist was billing. She thought she was due a refund but her provider would not give it to her and she needed help…Purple Card help! Her patient advocate reviewed her bills, her explanation of benefits and stayed in communication with her provider. After over a month of hard work, The Purple Card was able to secure a refund of over  $2,200! This was a major win for the member!

THANK YOU!!!  I can’t believe I almost just got tired of arguing with them and let this go.  I wouldn’t have pursued it, had I not went to our benefit meeting this past fall.  You are awesome!  Thank you so much!!!!