Submit a Purple Card Request

Do you have a benefit question or concern?

Just complete the inquiry form below and we’ll reply to assist you. No muss, no fuss — just help when you need it!

Name*
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Employer Name*
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Phone*
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What is the nature of your request?*
- I am a member and have a request related to my benefits.
- I would like more information about The Purple Card.
- Other
How can we help you?*

The Purple Card Hotline
Toll-Free: (866) 788-9118
Local: (972) 788-9118

Hours of Operation:
Monday – Friday
8:30am – 5:30pm CST

Success Stories

Mya, suffering from nausea, vomiting and abdominal pain was rushed to the emergency room for food poisoning. She was surprised when she received a very high bill, and was extremely concerned whether the charges were correct. Mya also wanted to know if there was any way to negotiate a reduction for the amount owed. The Patient Advocate at The Purple Card® worked with Mya and verified the charges were... Read More »

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Submit a Purple Card Request

Do you have a benefit question or concern?

Members

Claims Recovery Report 2024

$3,940,662

$1,193,141

Member Kudos

Success Stories

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The Purple Card Hotline

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