Our Team

Our Patient Advocates are like…

• An Encyclopedia – know and explain complex insurance terminology
• A Mama Bear – not afraid to GROWL at anyone who tries to fleece our members
• Aspirin – relieves those headaches caused by complicated bills and insurance statements
• A Bank – save member’s time and money by auditing claims
• A Referee – make sure everyone plays by the rules so members are protected
• A Teacher – help member’s understand their benefit options so they can maximize health care dollars

The Purple Card® Patient Advocates work until issues are resolved and follow-up whenever necessary to make sure our members get the most out of their healthcare benefits.